How We Protect Your Data
Just like you, we take the security and durability of your data very seriously. We use many of the same techniques that are standard at banks and major corporations to protect our systems.
All communication between your web browser and our system is encrypted, so when you’re on an insecure network at an airport or coffee shop, nobody listening in can snoop on your data.
Our storage and servers are redundant, so if something fails we can recover quickly. Data is written into multiple places immediately, and we make encrypted offsite backups several times a day. Uploaded files are stored in Azure’s storage system, which is an industry leader in security and reliability. To protect against accidental disclosure, we use government-standard AES encryption when data is at rest.
In addition to protecting against external threats, we've adopted policies and procedures to avoid exposing your data even inside BeehiveID. Of course, we must comply with valid legal requests, such as a court order, but otherwise we won't look at or disclose your data unless you tell us to.
If you’re having a problem that requires us to access your account, we will always ask first.
Third Party Services
In addition to storing data on Azure’s storage services, we use a few third-party services.
Some of these services help us monitor quality and improve features. For example, we gather usage data with Google Analytics and similar services. In these cases we ensure that no personally meaningful data is transmitted to the external service.
If There’s a Problem
As at any company, fallible human beings do all the work at BeehiveID. And despite the care we take, we can’t pretend we won’t ever make a mistake or be hit by a zero-day vulnerability (one that no one knows about until it’s exploited by the bad guys). Should that happen, we will:
- Respond quickly to protect the system from any security vulnerabilities or breaches.
- Notify any affected customers as soon as we understand the scope of the issue. (Please understand that responding to the problem may temporarily take priority over notification.)
- Work to understand and fix the root cause of the problem to ensure that it never happens again.
Reporting a Problem
If you feel your account may have been compromised, or you discover abuse or misuse of BeehiveID, please report it immediately on our support page or send an email to info@BeehiveID.com and we'll investigate.